Clear Day Family Privacy Policy

1. Who we are

Clear Day Family is provided by The Gully Goose Co, LLC (“Clear Day,” “we”), 8401 Mayland Dr, Ste 11787, Richmond, VA 23294. We provide it to you directly. What you put in Clear Day Family belongs to your account, not to a school or child care program, and we handle it as this policy describes.

We don’t sell your information, we don’t show ads, and we don’t use your information to train AI models.

2. What we collect

Information you give us

• Your account: your name, email address, time zone and email preferences. You sign in with a one-time code we email you; there is no password.
• Your children: for each child, a first name, and if you add them a last name, preferred name or nickname, pronouns, birth date (or due date before birth), grade and class, and how many weeks early they were born. Registry links you add are stored as a label and a web address, and we never open them.
• Care logs: bottles, nursing, pumping, diapers, sleep, solids, notes and milestones, each with its time and who logged it, plus your milk stash, formula supply and sleep settings.
• Photos and art: the photos, art and schoolwork you or your circle add, with captions, tags, the people tagged, who each is shared with, and a place name if your device adds one. We re-encode every upload, which removes its location and other embedded data (EXIF). On the free plan we keep a display-size copy; on Family Circle we also keep a full-size copy, with that data removed.
• Posts and milestones: posts, comments and reactions in the Updates timeline, and the milestones you tick.
• Stars: goals, stars, rewards and tracked behaviors you set for a child.
• Family organizing: your family calendar (events, to-dos and reminders, with any place you enter), lists, pickups and drop-offs, the custody schedule and its changes, and today’s handoff note.
• Shared expenses: amounts, dates, categories, descriptions, who paid, how it’s split, and receipt photos (with embedded data removed).
• Your circle: the name and email address of each person you invite, and the access level you give them.
• Shared links: the recipient’s name and, if you add it, their email address. If someone asks to be added from a shared link, the name and email they type.
• Finding care: the centers on your shortlist, the centers you follow, and your tour notes and checklist.
• Payments: if you subscribe to Family Circle, your card details go directly to Stripe. We keep your plan, its status and billing dates, never your full card number.
• Support: what you write to us.

Information from your family inbox

Your family inbox address receives the email you or others send to it, and the photos and PDFs you add from the app. We store each message with its sender, subject, text and attachments. On the free plan the address reads mail only from the senders you list; Family Circle can read mail from anyone. Mail from anyone else is held: we don’t read it with AI, and we delete it after 7 days unless you open it or add the sender. When a message links to a public page, such as a school newsletter, we may open that page to read it.

Information from services you connect

• Google or Outlook calendars (Family Circle): we ask only for permission to see when you’re busy. We store the start and end of busy times, never event titles, attendees, descriptions or places. We store the access token encrypted, and you can disconnect at any time.
• Calendars you subscribe to by link: we store the link you give us and refresh the events from it about every 6 hours.
• Imports from other apps: when you import a file, we read it to show you what will be added, keep what you confirm, and delete the rest within 24 hours. We don’t keep the file itself.
• Your child’s school, if it uses Clear Day: the school day, photos and reports the school chooses to share with you. The school’s own records stay under the school’s agreement with us.

Information we collect automatically

• Sign-in and device information: sessions, a coarse device label (like “iPhone, Safari”) and, in the apps, a push notification token.
• Usage analytics: what kind of thing happened, such as creating a shared link or logging an entry, with counts and yes-or-no details. See section 12.
• Error reports: technical details when something breaks, without personal details.

Health records, encrypted so we can’t read them

Where the app offers Health, a parent can choose to set it up for a child to keep growth, visits, vaccines, medicines and allergies. Health is encrypted on your phone before it’s sent, with keys only your devices and the co-parents and people you allow hold. We store the encrypted records and files, their sizes and times, your devices’ public keys and encrypted copies of the child’s key, so your devices can sync. We can’t read Health, it never goes to the AI model, and it never appears in logs, posts, notifications or analytics. If you lose every device and your recovery key, we can’t recover it.

What we don’t collect

We don’t collect precise location from your device. Outside Health, Clear Day Family has no fields for medicines, allergies, diagnoses, symptoms or vaccines, the assistant won’t log them, and medical details are left out when we read the family inbox. Please don’t put them in notes or captions.

3. How we use it

• To run Clear Day Family: sign you in, keep logs, photos and the calendar in sync for everyone in the circle, and send the invitations, codes, reminders and notifications you ask for.
• To read your family inbox and the photos you add, and suggest dates, menus, specials and to-dos for you to approve.
• To answer your questions in Tell or ask, and turn what you type or photograph into logs you check before they’re saved.
• To predict naps and bedtime from your child’s own logs, and show trends.
• To send photos you choose to your photo frames, and keep your calendar feeds up to date.
• To bill Family Circle, send the trial reminder, and apply your plan’s limits.
• To keep the service safe, prevent abuse, fix problems, and improve Clear Day Family using the analytics in section 12.
• To meet legal obligations.

We don’t sell your personal information, share it for targeted advertising, or use it to train AI models.

4. AI features

Some features use an AI model from Anthropic, which processes the information on our behalf to give you the result. Anthropic’s terms with us don’t allow it to train on this information.

In the Clear Day Family app, we ask before the first time a feature you start sends personal information to the AI model. If you say no, nothing is sent from those features, the rest of the app keeps working, and you can change your answer in Account at any time. Two things are prepared on our servers without a question first: email that reaches your family inbox, read when it arrives from the senders you allow (you choose whether to use the inbox by giving out its address), and the suggestion on Today.

Nothing the AI suggests is saved until you approve it, and every answer shows its source. Tell or ask conversations are deleted after 90 days without activity.

5. Who can see it

• A child’s owners (usually parents and co-parents) see everything about that child, including expenses. Neither owner can remove the other.
• People you invite see only what their access level allows: Everything, Can log, Photos and milestones, or View only. You can change or remove access at any time.
• People you send a shared link to see only what that link shares. A link lasts 1, 7 or 30 days, and you can turn it off at any time.
• Schools: we never share your child’s profile, logs, notes, photos or anything else from Clear Day Family with a school or child care program, including one that uses Clear Day. Your shortlist, follows and tour notes aren’t shared with any center.
• Photo frames: when you send a photo to a frame, we email it to the frame’s address, and the frame’s maker handles it under its own policy.
• An AI assistant you connect (section 6).
• Our service providers (section 7), who process information only to run Clear Day Family for us.
• When the law requires it: to comply with a valid legal request, protect someone’s safety, or enforce our terms. If our business is sold or merged, this policy keeps applying to your information.

6. Connecting your own AI assistant

You can connect your Clear Day Family account to an AI assistant you use, through the Clear Day Family connector. You sign in and approve it yourself. The assistant can then read your children’s first names, your family calendar and reminders, and the day’s logs as plain details (never the text of notes), only for the children and at the access level you have, and it can add a reminder for you.

What reaches your assistant is then handled under your assistant’s own terms and settings. Our records of connector use hold which tool ran, when, and whether it worked, never what you asked or what came back. You can disconnect in the app or in your assistant’s settings at any time.

7. Service providers

8. Keeping and deleting your information

• We keep your information while you have the account, unless a shorter time is listed here.
• Something you delete is removed for everyone in the circle right away. Deleted children, photos and logs are erased for good after 30 days.
• Held inbox mail: 7 days. Tell or ask conversations: 90 days after the last message. Photos sent to make logs: 30 days after you handle them. Requests to be added from a shared link: 30 days. Import files: not kept; unconfirmed rows within 24 hours.
• Download your data in Account. It includes your children’s profiles, logs, photos and art, posts, milestones, stars, custody schedule, expenses and receipts, lists, school calendars, inbox messages, and your shortlist and tour notes. Health has its own export in the app, since only your devices can read it.
• Delete your account in Account. It takes effect right away. We cancel Family Circle first (if we can’t reach our payment provider, nothing is deleted and you can try again). We delete every child profile only you own, with its logs, photos and Health, your inbox and its mail, and your shortlist and tour notes, disconnect your calendars, and remove you from other circles. A child with another owner stays with that owner, and what you added stays without your name. If you also use Clear Day with a school, only Clear Day Family is removed.
• You can also ask us to delete your information by emailing [email protected]. Deleted information stays in encrypted backups until they expire.

9. Children

Clear Day Family accounts are for adults. Children don’t have accounts and can’t sign in. Parents and guardians add information about their children and decide who sees it. The one thing a child can do is mark today’s goals done on a stars board a parent opened for them.

We collect information about children only from their parent or guardian, use it only to run Clear Day Family for that family, and never use it for advertising. A parent can review, download or delete it at any time, as section 8 describes. If you believe a child has made an account, email [email protected]and we’ll delete it.

10. Your choices and rights

• See, download, correct or delete your information in the app, or by emailing us.
• Choose who sees each child and each post, and turn off shared links, feeds and frames.
• Choose which senders your family inbox reads.
• Say no to the AI features in section 4.
• Turn off emails and notifications you don’t need. We still send sign-in codes and billing emails.

Depending on where you live, including California, Virginia, Colorado and other US states, you may have the right to know, access, correct, delete or get a copy of your personal information, and not to be treated differently for using these rights. We don’t sell or share personal information for targeted advertising, so there is nothing to opt out of, and we honor Global Privacy Control signals. Email [email protected] to make a request; we confirm it within 10 business days and answer within 45 days. You can appeal a decision by replying to it.

11. Security

Your information is encrypted in transit and at rest and stored in the United States. Sign-in codes expire in 10 minutes. Shared-link and calendar-feed secrets are stored only hashed or encrypted, and calendar connections are encrypted. Only staff who need to, to support you or keep the service running, can reach your information. No system is perfectly secure; if a breach affects you, we’ll tell you as the law requires.

12. Cookies and analytics

• Sign-in cookies keep you signed in on the web.
• Shared-link cookies let a phone or computer open a link you were sent for up to 30 days. They’re used only on shared-link pages.
• Analytics: we use PostHog under a pseudonymous ID to count what kind of thing happened. Analytics never include a child’s name or birth date, what a log, note, caption, email or message says, or any photo.

There are no advertising cookies or trackers.

13. Changes and contact

If we change this policy, we’ll update the date at the top. If a change matters to how we use your information, we’ll email you before it takes effect.

Questions or requests: [email protected]. By mail: The Gully Goose Co, LLC, 8401 Mayland Dr, Ste 11787, Richmond, VA 23294.